FulfillIQFulfillIQ Get it on Shopify Soon
Fulfillment intelligence for Shopify

Is your fulfillment actually working?

Fulfill IQ shows you where fulfillment is working and where it isn't. Per-location performance, routing waste, split and reassigned orders, then an operational command center to run the day. Built for Shopify and synced in real time, so your routing intelligence always reflects what's happening right now.

Read-only. Never modifies your store Live in your Shopify admin Built for multi-location fulfillment networks
FulfillIQ Locations: every fulfillment location ranked with open, fulfilled, reassigned and cancelled counts
One app, two jobs

Diagnose what's broken. Then run the day.

Most fulfillment tools do one or the other. Fulfill IQ is built for both the question you sit down to answer and the checklist you clear every morning.

Diagnose

Is fulfillment actually working?

The retrospective read you sit down for when shipping costs creep or an SLA slips.

  • Per-location time-to-fulfill, SLA breach & cancellation rates
  • Split-order and reassignment counts, by location and cause
  • Routing waste — orders shipping farther than they needed to
Operate

What needs attention today?

Your operational command center. The orders at risk right now, what to clear, and where demand is landing.

  • Open-order queue with aging & on-hold surfacing
  • A rotating daily insight — the one thing worth acting on
  • Demand mapped against where your stock actually sits
Five surfaces

Everything you need to run multi-location fulfillment

Real views from the app. Every surface answers a specific question, with no dashboards for the sake of dashboards.

Overview

Your fulfillment, read at a glance

Open the app to a rotating insight that names the single most important thing happening in your network right now, with the metric behind it and where to go next.

  • A daily KPI grid: throughput, aging, cancellations, routing gaps
  • Insights that tell you what changed, not just what happened
Overview health check: 910 orders this week, 18.4 hr average time to fulfill, 151 orders open 7+ days, 4.0% cancellation, and fulfillment method split across ship, pickup and local delivery
Performance

Know exactly where time and orders leak

Time-to-fulfill and SLA breach by location, cancellations split into pre-assignment and post-assignment, and the aging orders that quietly pile up. The numbers you need when something feels slow.

  • Fulfillment-time decomposition: where the hours actually go
  • Cancellation reasons and top cancelled products
Performance fulfillment detail for Madison Ave: 7.8% over the 48-hour SLA, time-to-ship broken into pre-assignment, reassignment overhead and assigned-to-fulfilled, plus a fulfill-time trend and busiest days
Locations

Every location, ranked and compared

See each fulfillment location's assigned, open, fulfilled and cancelled volume, and how it stacks up against the chain. Click any location for its full pipeline, trend and order-origin breakdown.

  • Card and table views with search, ranking and alert filters
  • Per-location alerts when a location falls behind
Location detail for Madison Ave: current-state metrics, volume trend and order-origin breakdown
Routing

Stop paying to ship farther than you need to

Split orders, reassignments and the product pairs that keep forcing multi-location shipments. Fulfill IQ finds the co-ordered variants no single location can ship together, the ones quietly driving your split rate.

  • Split & reassignment rates by location and over time
  • Composition gaps: the product pairs driving your splits
Routing: split orders broken into at-creation vs after-creation, with chain and highest split rate
Order timeline

Follow any order's full fulfillment journey

Look up an order and see exactly what happened: routed, reassigned, split, held or cancelled, with the products in each shipment. View it chronologically or grouped by fulfillment order.

  • Every routing move and reassignment, in sequence
  • Which products shipped from which location
Order timeline: a multi-shipment order showing order placed, then routed to Dallas Warehouse and Palm Beach with products per shipment
Demand Map

See where your orders ship, and who fulfills them

Fulfill IQ maps where your orders are going and which location shipped each one, so you can see the regions you're serving from too far away and the distance it's costing you.

  • Order destinations mapped across your network
  • See which location fulfilled each region
Demand Map: US order-origin density shown as indigo circles with dark fulfillment-location pins overlaid
Built to be trusted

Intelligence that respects your store

Read-only, always

Fulfill IQ reads your fulfillment data to analyze it. It never edits, routes or modifies an order in your store.

Real-time and native to Shopify

Lives in your Shopify admin and syncs order and inventory updates in real time, so your routing intelligence reflects what's happening now.

Built for real fulfillment networks

For merchants fulfilling from a variety of channels and locations: warehouses, 3PLs and retail, where routing decisions carry real cost.

Find out where your fulfillment is leaking.

Fulfill IQ is coming to the Shopify App Store. Install it read-only and see your network's real numbers as your order history syncs.